State Farm® Insurance Agent Deana Nelson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Cole
April 29, 2026
"After being with State Farm for over 20 years, I decided to switch companies to save a little money. At first, it seemed like a good move—but over time, the rates kept climbing. What started as small savings turned into me paying more than I ever expected. Eventually, I decided to go back to State Farm, and I’m really glad I did. I called Deana Nelson’s office In Kingman (Best rate quotes of three companies by a large $$ amount)and had the pleasure of working with Dana, who made the whole process easy and straightforward. She took the time to go over everything with me and helped set up both my home and auto policies at a better rate than I was paying before. Dana was professional, helpful, and easy to deal with. No pressure, no sales pitch—just solid service and clear answers. I appreciate how smooth she made the transition, and it’s good to be back with a company that takes care of its customers."
"John, thank you for sharing your comments. Dana works extra hard to help all of our customers. I am so glad you saved money and found an office you are happy with. Dana is here anytime as are the other members of our team."
Amanda Heiler
April 27, 2026
"Deana Nelson’s State Farm office is absolutely wonderful! The new location is beautiful, warm, and very inviting. From the moment you walk in, the staff makes you feel welcome—they are friendly, knowledgeable, and truly care about their clients. Deana and her team go above and beyond to provide excellent service and make the insurance process easy and comfortable. I highly recommend Deana Nelson’s State Farm office to anyone looking for outstanding service and a great experience."
"Amanda, I really appreciate your post. We work hard in this office to help every client that comes in the door or calls in. Thank you for noticing. "
mary johnson
April 24, 2026
"Deana and her office are always there to help you. I would highly recommend them!!!"
"Thank you Mary. We appreciate your kind words. We are here for you."
Ricky Johnson
April 24, 2026
"Working with Deana has been a great experience. She communicates clearly, explains every step, and consistently goes above and beyond to support her clients."
"Thank you so much Ricky. I appreciate your kind words and that you are wonderful client of ours."
Maria Garcia Langarica
April 24, 2026
"Deana’s office and all the employees are top notch ! We have been with them for about 4 years now . Their new building on Gordon is amazing and they have many offices inside her New building that can help you with about anything . What a great mixer you had Deana at your new office it was amazing !"
"Maria, you are so kind, and super wonderful. I am so happy that you stopped by to visit with us. We are always here for you."
Corinne Duquet
April 24, 2026
"Great community mixer and grand re-opening event! Food, fun, raffles a wonderful time for all. Thanks Deana and all who helped make this event a success. We really enjoyed it. Our State Farm agent is in California but after meeting and talking with Deana, I would be very comfortable bringing our business to her. She’s great. Thank you Deana!"
"Corinne, it was a pleasure meeting you both! If you ever do want to move, we will be here with open arms. Looking forward to seeing you again."
Krista Farney
April 24, 2026
"Great home town agent with an amazing staff."
"You are one amazing lady, and I appreciate you being one of our great customers. "
Michelle Christ
April 24, 2026
"Great office & Fun Times at the Chamber Mixer with Deana Nelson & Staff!"
"Michelle, thank you for stopping in and meeting all of us. Loved having you!!"
Krista Farney
April 24, 2026
"Fantastic agent with an amazing team. Wouldn’t go anywhere else."
"Thank you so much! We appreciate you. "
InterDent Plans
April 21, 2026
"This is a wonderful office here in Kingman. The staff is very nice and helpful. They were great at answering all of our questions and getting a great deal on our insurance"
"Thank you so much! We are glad we could be here for you. Let us know if we can do anything more for you. "
Lloyd Sampson
March 18, 2026
"Dana was very friendly an knowledgeable of my insurances needs"
"We sure are glad Dana is with us. She works very hard to help all of our clients."
Ute Jones
February 12, 2026
"I can’t believe I didn’t switch to Deana Nelson State Farm insurance for my vehicle sooner. What a huge savings and personal service I have received. I am very satisfied with this service and would highly recommend it."
"Well, we are darn glad you are with us now!! Thank you very much."
Bonnie Conaway
January 19, 2026
"I just wanna recognize Jessica and to let everyone know she was wonderful today and helped me solve a problem that I’ve been working on for two years. She made me feel more at ease and relieved that the problem I think is solved now thank you so much, Jessica."
"Jessica specializes in helping people and we are very glad she was able to assist you. We are here for you."
David West
January 6, 2026
"Highly recommend Deana M Nelson Insurance Agency in Kingman, Az! I was struggling to find coverage for a vintage truck because of its older VIN, but I spoke with Dana and she made the process seamless and stress-free. She was helpful, kind, and found me a very affordable rate. Skip the online quote frustrations and just call Dana—you’ll be glad you did!"
"David, thank you so much for your wonderful 5-star review! We're thrilled to hear that Dana was able to make the process of insuring your vintage truck seamless and stress-free. We pride ourselves on providing helpful and personalized service, and it’s great to know that Dana exceeded your expectations. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs!"
Jocelyn Harrison
December 4, 2025
"I don't know how many times I've had asked for road side assistance and haven't "received" so they won't reimburse me after I get my car towed even though I've been paying over 200 dollars a months for this stupid bullshit"
"Jocelyn, we are sorry that you are going through this stressful time. However, you do not have Roadside assistance on your vehicle, and you have not been charged for it. If you have other questions, please reach out to us and we will do our best to help you."
philski
November 12, 2025
"We worked with Dana to get our business insurance. She walks us through the process and was very helpful! I recommend giving this State Farm office a try for all of your insurance needs."
"We are so glad that Dana was able to help you. Customer Service is our number one priority. "
Jesus Barraza
October 15, 2025
"We recently switched to state farm and it saved us a good amount of money. Everyone in this office has been helpful, knowledgeable and made the switch effortlessly. I’m glad I switched over."
"Thank you so much for your kind words and your fantastic 5-star review! We're thrilled to hear that switching to State Farm saved you money and that our team was helpful and knowledgeable throughout the process. It was a pleasure working with you, and we're glad the transition was effortless. We truly appreciate your trust and look forward to continuing to serve you!"
Monique Maynard
September 29, 2025
"Thank you Lindsey for you’re help you were so amazing"
"Thank you so much for your kind words! We're thrilled to hear that Lindsay was able to provide you with amazing support. We appreciate your feedback and look forward to assisting you again in the future!"
mac nelson
September 17, 2025
"Lindsay in the front office was super helpful. Presented all the options for our coverage. Much appreciated. Come to think of it, all of the people in this office have been friendly and helpful."
"Thank you Mac for your wonderful review! We're delighted to hear that Lindsay and the entire team provided friendly and helpful service while guiding you through your coverage options. We truly appreciate your kind words and look forward to continuing to assist you!"
Stephen S
September 5, 2025
"Called up to get a quote, saving over $50 on my monthly vehicle policy and over $100 on my home policy. I worked with Dana, she was great and super helpful."
"Thank you so much for your kind words! We're thrilled to hear that Dana was able to help you save over $50 on your vehicle policy and over $100 on your home policy. I’ve shared your positive feedback with Dana—she’ll be happy to hear it! We appreciate your trust and look forward to assisting you again in the future!"
Jodi Bradley
August 27, 2025
"Deana made it easy to switch insurance companies. She help save us money. Thanks Deanna !!!"
"Thank you so much for your kind words! We're glad to hear that Dana made it easy for you to switch insurance companies and helped save you money. We appreciate your feedback and will be sure to pass along your thanks to Dana!"
Roxann Amundson
August 21, 2025
"I needed flood insurance for my client to be able to purchase his home, I called State Farm office and talked with Jessica Olson, Jessica stayed with me and worked hard to get this taken care of through FEMA, the website was down, the website didn't work, one thing after another, after Jessica talking to several agents in FEMA and through several emails, she was finally able to take care of this for us. It was like an horrible ordeal, but never one time did she stop trying to get this taken care of for me and my client, she is amazing and I am so glad I got to work with her. She definitely goes up and beyond for her clients. Thank you Jessica for everything."
"Roxann, Thank you so much for your kind words and detailed feedback! We're thrilled to hear that Jessica Olson went above and beyond to assist you and your client with the flood insurance despite the challenges. She truly is dedicated to providing excellent service, and your recognition means a lot to all of us at Deana Nelson State Farm. We're grateful you chose to work with us and look forward to supporting you in the future!"
Judy Adams
August 3, 2025
"I have been with State Farm since my husband and I got married at 18 and I'm now 66 and I all ways loved State Farm, but I have only been with Deana Nelson State Farm for 19 years when they canceled 😞 my insurance, I was told because I had to many claims in the last 3 to 4 years. The only major claim I had was a car rear ended me and it was not my fault and that person had no insurance and so State Farm had to pay for my 2008 Toyota Corola, my medical bills and $8000 in my pocket, Total of $25000. That's why I paid for full coverage and they canceled 😞 me. The only other claims was wind shield replacement and Towing once or twice a year and now they won't insure me so I had to find another insurance company. I have an Excellent Driving record, NO TICKETS OR VIOLATIONS. That's how insurance companies do you when they have to pay a major claim when you have paid them Thousands and thousands 🙄 of Dollars in insurance premiums. My mother and father had State Farm as well every since I was a little girl and that's why I kept it in the family when my husband and I got married in 1975. State Farm gets a low grade from me. THANK YOU STATE FARM FOR SHOWING ME YOUR TRUE COLORS. I HOPE OTHER PEOPLE FEEL THE SAME WAY AS I DO."
"Dear Judy Adams, Thank you for taking the time to share your experience with us. We appreciate your loyalty to State Farm over the years and are sorry to hear about the cancellation of your insurance policy. We understand that this decision has left you disappointed, and we apologize for any inconvenience caused. At State Farm, we strive to provide excellent service to all our customers, and we take feedback like yours seriously. We regret any misunderstanding that may have occurred regarding your claims history and the cancellation of your policy. Our underwriting guidelines require us to consider several factors when determining policy eligibility, including claims history and risk assessment. We value your business and would like to discuss your concerns further. Please reach out to our office at (928) 681-8000 or email us at deana@deananelson.net, and we will do our best to address any remaining questions or issues you may have. Thank you for your understanding, and we hope to have the opportunity to regain your trust. Sincerely, Deana Nelson "
Sigurd Gunderson
June 11, 2025
"I had the pleasure of working with Dana Weiler to get my vehicles insured. We are recent transplants from Idaho. I was referred to this agency by my realtor. Dana helped me in getting my new home insured at a GREAT rate and followed up with better rates than other companies for my truck, motorcycle and RV. Dana was patient and answered all my questions, of which there were many. I would highly recommend Dana to anyone looking for any of the services offered by State Farm"
"Thank you so much for your kind words! We're thrilled to hear that Dana was able to assist you with your insurance needs and provide great rates for your home, truck, motorcycle, and RV. It’s wonderful to know that her patience and thoroughness made the process easier for you. We truly appreciate your recommendation and are here to help with any future insurance needs. Welcome to the area!"
Capt'n Phillips
April 10, 2025
"I was a walk-in a few days ago. I was greeted warmly by an agent named Melissa. Not only did she get me better auto insurance coverage then my former auro insurer, but she was also able to beat a competitors offer who was also a State Farm agency in a neighboring state that was also licensed in my state. Not only was I a happy customer, but she I was on my way in a very short time. I would highly recommend Melissa at Deana Nelson's State Farm agency."
"Thank you for taking the time to leave a review and for your kind words about your experience. We are delighted to hear that you received excellent service and found better auto insurance coverage. However, we would like to clarify that we do not have a Melissa at Deana Nelson's State Farm agency. We are committed to providing exceptional service to all our customers, and we would love to ensure that your positive experience continues. Please feel free to reach out to us directly so we can assist you further. Best regards Deana Nelson State Farm Thank you for choosing our agency, and we look forward to serving you in the future."